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Our Privacy Policy was developed as an extension of our commitment
to combine the highest-quality products and services with
the highest level of integrity in dealing with our clients
and partners. The Policy is designed to assist you in understanding
how we collect, use and safeguard the personal information
you provide to us and to assist you in making informed decisions
when using our site and our products and services. This statement
will be continuously assessed against new technologies, business
practices and our customers' needs.
What Information Do We Collect?
When you visit our Web site you may provide us with two types
of information: personal information you knowingly choose
to disclose that is collected on an individual basis and Web
site use information collected on an aggregate basis as you
and others browse our Web site.
Personal Information You Choose to Provide
Credit Card Information
If you choose to purchase products or services from us or
our partners, you may need to give personal information
and authorization to obtain information from various credit
services. For example, you may need to provide the following
information:
* Name
* Mailing address
* Email address
* Credit card number
* Home and business phone number
* Other personal information (i.e. mother's maiden name)
Email Information
In addition to providing the foregoing information to our
partners, if you choose to correspond further with us through
email, we may retain the content of your email messages
together with your email address and our responses. We provide
the same protections for these electronic communications
that we employ in the maintenance of information received
by mail and telephone.
Web Site Use Information
Similar to other commercial Web sites, our Web site utilizes
a standard technology called "cookies" (see explanation
below, "What Are Cookies?") and Web server logs
to collect information about how our Web site is used. Information
gathered through cookies and Web server logs may include the
date and time of visits, the pages viewed, time spent at our
Web site, and the Web sites visited just before and just after
our Web site. This information is collected on an aggregate
basis. None of this information is associated with you as
an individual.
How Do We Use the Information That You Provide
to Us?
Broadly speaking, we use personal information for purposes
of administering our business activities, providing customer
service and making available other products and services to
our customers and prospective customers. Occasionally, we
may also use the information we collect to notify you about
important changes to our Web site, new services and special
offers we think you will find valuable. The lists used to
send you product and service offers are developed and managed
under our traditional corporate standards designed to safeguard
the security and privacy of our customers' personal information.
As a customer, you will be given the opportunity, at least
once annually, to notify us of your desire not to receive
these offers.
What Are Cookies?
Cookies are a feature of Web browser software that allows
Web servers to recognize the computer used to access a Web
site. Cookies are small pieces of data that are stored by
a user's Web browser on the user's hard drive. Cookies can
remember what information a user accesses on one Web page
to simplify subsequent interactions with that Web site by
the same user or to use the information to streamline the
user's transactions on related Web pages. This makes it easier
for a user to move from Web page to Web page and to complete
commercial transactions over the Internet. Cookies should
make your online experience easier and more personalized.
How Do We Use Information We Collect from
Cookies?
We use Web site browser software tools such as cookies and
Web server logs to gather information about our Web site users'
browsing activities, in order to constantly improve our Web
site and better serve our customers. This information assists
us to design and arrange our Web pages in the most user-friendly
manner and to continually improve our Web site to better meet
the needs of our customers and prospective customers. Cookies
help us collect important business and technical statistics.
The information in the cookies lets us trace the paths followed
by users to our Web site as they move from one page to another.
Web server logs allow us to count how many people visit our
Web site and evaluate our Web site's visitor capacity. We
do not use these technologies to capture your individual email
address or any personally identifying information about you
although they do permit us to send focused online banner advertisements
or other such responses to you.
Sharing Information with Affiliates
From time to time you may notice offers from outside companies
advertised on our Web site. We take measures to select product
or service providers that are responsible and afford privacy
protections to their customers. However, we cannot make any
representations about the practices and policies of these
companies.
Sharing Information with Strategic Partners
We may enter into strategic marketing alliances or partnerships
with third parties who may be given access to personal information
including your name, address, telephone number and email for
the purpose of providing you information regarding products
and services that we think will be of interest to you. In
connection with strategic marketing alliances or partnerships,
we will retain all ownership rights to the information, and
we will not share information regarding your social security
number or other personal financial data.
Notice of New Services and Changes
Occasionally, we may also use the information we collect to
notify you about important changes to our Web site, new services
and special offers we think you will find valuable. As our
client, you will be given the opportunity to notify us of
your desire not to receive these offers by clicking on a response
box when you receive such an offer or by sending us an email
request at info@researchagent.com
How Do We Secure Information Transmissions?
When you send confidential personal credit card information
to us on our Web site, a secure server software which we have
licensed encrypts all information you input before it is sent
to us. The information is scrambled en route and decoded once
it reaches our Web site. Other email that you may send to
us may not be secure unless we advise you that security measures
will be in place prior to your transmitting the information.
For that reason, we ask that you do not send confidential
information such as Social Security or account numbers to
us through an unsecured email.
How Do We Store Secure Information Transmissions?
* Information Security
We utilize encryption/security software to safeguard the
confidentiality of personal information we collect from
unauthorized access or disclosure and accidental loss, alteration
or destruction.
* Evaluation of Information Protection Practices
Periodically, our operations and business practices are
reviewed for compliance with corporate policies and procedures
governing the security, confidentiality and quality of our
information.
* Employee Access, Training and Expectations
Our corporate values, ethical standards, policies and practices
are committed to the protection of customer information.
In general, our business practices limit employee access
to confidential information, and limit the use and disclosure
of such information to authorized persons, processes and
transactions.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable
information that we collect online and maintain in our database
by emailing privacy@researchagent.com.
Do We Disclose Information to Outside Parties?
We may provide aggregate information about our customers,
sales, Web site traffic patterns and related Web site information
to our affiliates or reputable third parties, but this information
will not include personally identifying data, except as otherwise
provided in this Privacy Policy.
What About Legally Compelled Disclosure of
Information?
We may disclose information when legally compelled to do so,
in other words, when we, in good faith, believe that the law
requires it or for the protection of our legal rights.
What About Other Web Sites Linked to Our
Web Site?
We are not responsible for the practices employed by Web sites
linked to or from our Web site nor the information or content
contained therein. Often links to other Web sites are provided
solely as pointers to information on topics that may be useful
to the users of our Web site. Please remember that when you
use a link to go from our Web site to another Web site, our
Privacy Policy is no longer in effect. Your browsing and interaction
on any other Web site, including Web sites which have a link
on our Web site, is subject to that Web site's own rules and
policies. Please read over those rules and policies before
proceeding.
Your Consent
By using our Web site you consent to our collection and use
of your personal information as described in this Privacy
Policy. If we change our privacy policies and procedures,
we will post those changes on our Web site to keep you aware
of what information we collect, how we use it and under what
circumstances we may disclose it.
Governing Law
This Privacy Policy forms part of our Web-site Terms and Conditions
and as such shall be governed by and construed in accordance
with the laws of the State of Delaware, USA.
To notify us of any questions or concerns, please email us
at info@researchagent.com
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