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The Problem:
A professional firm spends hundreds of thousands of dollars each year to access online research services, a few of which have a rudimentary cost recovery mechanism while many others provide no tracking whatever. Those that do allow for cost recovery are often rigid, and therefore cannot be tailored to meet the unique needs of a particular firm. Research departments spend countless hours sifting through mountains of unverified data while knowledge workers struggle with a dizzying array of graphical user interfaces provided by the different vendors. IT departments are stretched thin supporting the myriad of data feeds and third party integration tools required by each product.

The Solution:
With ResearchAgent Enterprise, research departments, knowledge workers and IT professionals use one common interface to manage all aspects of online research. Research departments select which sites to audit which ones require validated billing information to recover research costs, and set the unique cost associated with each subscription service or URL.
For services where it is desirable to use the built-in costing mechanisms, ResearchAgent Enterprise pre-validates and passes through billing codes to that service. When overhead numbers of charged, ResearchAgent can prompt for additional information, making it easier to control and recover these costs. Knowledge workers are presented with a universal interface for any or all subscription sites. IT departments enjoy a single data feed for all managed services, customized by ResearchAgent to virtually any data format.

ResearchAgent Enterprise is a total research management solution offering all the features of ResearchAgent Professional plus:

  Client/Matter Validation Modules for Lexis, Westlaw, PACER and Many Other Services
  Enhanced Tracking for Mobile and Remote Users
  Flexible Business Rules (e.g. requiring users to enter a description for particular billing codes)
  Enterprise-Class Architecture, Scalable to 100,000+ Users and 1,000,000+ Client/Matters

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